FAQ

Products are presets for routing and pricing that you can apply to multiple clients at once. Instead of configuring routes and prices individually for each client, you create a product once, define its settings, and assign it to as many clients as...

Payment methods are labels that record how a client made a payment – for example, Bank transfer, Bitcoin, or USDT. They are used when logging top-ups, so you can track the payment channel for each transaction. Go to Settings → Config → Library...

Traffic types are labels you use to categorize routes and connections in the platform. Creating your own types lets you organize traffic the way that makes sense for your business. How to Create a Traffic Type Go to Settings → Config → Library →...

The HLR (Home Location Register) requests let you check whether a phone number is active and which network it belongs to — before sending an SMS. To send HLR requests through Gatum, you need to set up three things: a dedicated route,...

Aggregator types are classification labels that describe the channel or infrastructure type of an aggregator connection – for example, DC, HQ, SIM, or SS7. They are used when configuring aggregators and source prices to help you organize and filter connections by traffic...

If you've already set up routing for one client and need to apply the same configuration to another, you can copy it in a few clicks instead of creating routes from scratch. Go to Profiles → Clients. Click on the name of the client...