How to Configure Sending Reports to the Client via SMS Sent via the API Protocol?
When a client sends SMS via the API, the platform can automatically send a delivery report (DLR) to a webhook URL of their choice. This lets the client's system receive real-time status updates for every message sent.
Before You Start
The API access must...
How to Block or Unblock an Aggregator?
Blocking an aggregator is a soft stop — your clients can still create messages, but they won't be sent out. Instead, they'll wait in the SMS queue until you unblock the aggregator. This is useful when you need to pause traffic to...
How to Block or Unblock a Client?
Blocking a client is a soft stop – they can still create messages, but nothing gets sent. Instead, their messages wait in the SMS queue until you unblock them. This is useful when you need to pause a client's traffic without losing...
How to Bill Clients?
The platform can generate and send invoices to clients automatically or on demand. Before you start, make sure a brand and an enterprise are created – they determine the invoice template and the billing entity shown on the document. See How to...
How to Assign a Manager to a Client?
Each client on the platform can have a manager assigned to them. The manager oversees the client's activity and is responsible for their account. A manager must be assigned before the client can send their own message text.
Go to Profiles → Clients.
In...
How to Apply for a New Sender ID?
A Sender ID is the name or number your recipients see when they receive your SMS. Before you can use a specific Sender ID, it needs to be approved by your Gatum manager.
Before You Start
The Sender ID feature is only available if...