Why do SIDs get moderated, and how to set it up?

Sender ID moderation lets you control which sender names your clients can use. When it's enabled, a client can't send SMS with a new sender until you approve it. This helps you keep traffic clean and avoid unexpected sender names going out. Go...

How to Top Up a Client’s Balance?

You can top up a client's balance manually at any time from their profile, or give them a credit limit so they can keep sending even when their balance runs low. Go to Profiles → Clients. Click on the client's name.

How to Set Up a Low Balance Alert?

When a client's balance drops to a certain level, the platform can automatically send them an email notification. You set the threshold yourself — once the balance hits that amount, the client gets notified so they can top up in time. Go to...

How to Set Up Personalized Pricing for a Client?

Personal prices let you set individual SMS rates for each client per destination, separate from any product-level pricing. You can add prices one by one or upload a full price list from a file. How to Add Prices Manually Go to Profiles → Clients. Click...

How to Set Up Moderation for a Client?

Moderation lets you review a client's outgoing messages before they are sent. Depending on the mode you choose, either all messages or only those that trigger content filters will be held for your approval. Go to Profiles → Clients. In the client's row, click...

How to Set Up MNP HLR for a Client?

When a client's traffic goes to an MNP country, the platform needs to know which operator actually holds the number — not just the original operator assigned by prefix. You can configure a client price to check each number against the MNP...