Privacy Policy

About Us

Our website address is https://gatum.io and we offer a telecommunications SMS / HLR / MNP platform for business.

Our rules

1. Confidential information means any information of a technical, commercial, financial nature, directly or indirectly related to the relationship of the Parties, other activities of the Parties, not published in the open press and brought to the attention of the Parties during the execution of the Agreement or preliminary negotiations on its conclusion;
2. The Parties undertake not to disclose confidential information to Third Parties and not to use it in any other way, except for the implementation of this Agreement .;
3. The Parties undertake to comply with the current EU legislation governing legal relations related to the establishment, change and termination of the confidentiality regime with respect to the personal information of the Parties and not to disclose confidential information to Third Parties. The PROVIDER guarantees to the CLIENT that the standards for the processing of his personal information comply with the requirements of the EU General Data Protection Standards (GDPR);
4. The CLIENT gives permission (consent) to the PROVIDER for the collection, processing and storage of his personal data, and also guarantees that he has all the necessary permissions to process the personal data of third parties, information about which he provides to the PROVIDER;
5. The PROVIDER, collecting information about the CLIENT, performs the role of the Data Controller. In order to provide the best service for the CLIENT, the PROVIDER collects the following two types of information:

– personal information that the CLIENT deliberately disclosed to the PROVIDER in order to use the resources in the work; The PROVIDER may use CLIENT’s personal information to improve and direct our marketing efforts, to statistically analyze the use of the site, to improve our content and product offerings, and to customize the content and layout of our site. The PROVIDER may also use personal information about the CLIENT to provide him with information that in some cases is aimed at his interests, for example, targeted banners and promotions.

When the CLIENT asks the PROVIDER for help in the online chat at https://gatum.io, or makes any direct contacts with the PROVIDER, the PROVIDER may collect and store the contact information provided by the CLIENT (usually the name and email address , contact phone number). Also information about services so that the PROVIDER can properly respond to requests. The PROVIDER also stores the correspondence and any information related to it.

When filling out the Feedback Form on the website https://gatum.io, the PROVIDER asks for the following data: Name, skype ID, e-mail ID.

– technical information automatically collected by the software of the Site during its visit. During a support visit, user information from the standard server logs is automatically available. This includes the IP address of the User’s computer (or proxy server if it is used to access the Internet), the domain name, the type of browser and operating system, the pages of the Site to which the User visits, the date and time of these visits, the files that User uploads. This information is analyzed in the software in an aggregated (impersonal) form to analyze the traffic of the Site and is used in the development of proposals for its improvement and development. The connection between the IP address and the User’s personal information is never disclosed to Third Parties, except as required by the legislation of the country of which the CUSTOMER is a resident, in accordance with EU legislation.

6. The PROVIDER takes the protection of the personal data of the CLIENT and third parties very seriously and never discloses its personal data to anyone, unless specifically authorized by the EU supervisory authority (for example, upon a written request from a court). All processed personal information is used to communicate with the CLIENT, to analyze website traffic, to develop proposals for its improvement and development, and can be disclosed to Third Parties only with his permission.
7. The site uses cookie-based user identification technology. Cookies are small files that are stored on a user’s computer through a web browser. Cookies may be stored on the computer used by the CLIENT to access the Site, which will be used for automatic authorization, as well as for collecting statistical data, in particular, on Site traffic. The Contractor does not store personal data or passwords in cookies. The CLIENT has the right to prevent the storage of cookies on the computer used to access the Site by adjusting his browser accordingly. It should be borne in mind that all services using this technology may be unavailable.
8. The PROVIDER provides a transparent notice of collection, as well as explains the purposes and fate of the processing of personal data of the CLIENT upon his request.
9. The PROVIDER stores and processes the personal data of CLIENTS in accordance with the ISO 27001 standard; you can familiarize yourself with the certification document of our company in the Information Commissioner’s Office (ICO) on our website https://gatum.io.

The PROVIDER takes precautions to protect customer information. When a CLIENT submits personal information through the website, their information is protected both online and offline. Although the PROVIDER uses encryption to protect confidential information by using an SSL security certificate transmitted over the Internet, it also protects your information offline. Only employees who need information to perform certain work (for example, for billing or customer service) are given access to information that the CLIENT shared with the PROVIDER, or the Provider took it from the cookie data. The computers and servers on which the PROVIDER stores personal information are in a secure environment.

The PROVIDER has the right to make changes and adjustments to the provisions of the privacy policy and the processing of personal data. If such changes are made, in this case, the PROVIDER will notify the CLIENT by e-mail, which was indicated during registration on the website https://gatum.io.