Where Can a Client Get an Invoice for Payment?
Invoices are generated by your Gatum manager and sent to your web panel automatically. You can view and download them at any time without contacting your manager.
Go to Finance → Invoices.
Each row in the table shows one invoice:
ColumnWhat...
Where Can a Client View All Their Payments?
The Financial Report page shows a full history of all payments credited to your account. You can check the amount, payment method, status, and dates at any time without contacting your manager.
Go to Finance → Financial Report.
Each row...
Prepayment or postpaid – what’s the difference?
Gatum supports two billing models for clients: prepayment and postpaid. You choose which model works best for each client based on your business relationship with them.
Prepayment
With prepayment, a client can only send traffic when their balance is positive. If the balance runs...
How to Upload Source Prices with a File?
Instead of creating aggregator prices one by one, you can upload them all at once from a CSV or TXT file. This is the fastest way to set prices when an aggregator sends you a full rate deck.
Before You Start
The file must...
How to Top Up a Client’s Balance?
You can top up a client's balance manually at any time from their profile, or give them a credit limit so they can keep sending even when their balance runs low.
Go to Profiles → Clients.
Click on the client's name.
How to Set Up a Low Balance Alert?
When a client's balance drops to a certain level, the platform can automatically send them an email notification. You set the threshold yourself — once the balance hits that amount, the client gets notified so they can top up in time.
Go to...
