Content filters let you automatically catch outgoing messages that contain specific words, phrases, or patterns. Any message that matches a filter is sent to the moderation queue instead of being delivered immediately – giving you or your manager a chance to review...

Blocking an aggregator is a soft stop — your clients can still create messages, but they won't be sent out. Instead, they'll wait in the SMS queue until you unblock the aggregator. This is useful when you need to pause traffic to...

Blocking a client is a soft stop – they can still create messages, but nothing gets sent. Instead, their messages wait in the SMS queue until you unblock them. This is useful when you need to pause a client's traffic without losing...

The global blacklist blocks messages to specific phone numbers across all clients on the platform. Any message sent to a number on this list is blocked, regardless of which client submitted it. Go to Settings → Firewall → Black list. In the input bar,...

Blocking SMS Sending: Reasons When the platform cannot deliver a message, it moves it to Blocked SMS instead of sending it. Each blocked message includes an error code and a description that explains why it was stopped. Reviewing this page is the fastest...

When the platform cannot deliver a message, it moves it to Blocked SMS instead of sending it. Each blocked message includes an error code and a description that explains why it was stopped. Reviewing this page is the fastest way to diagnose...