How to Add Numbers to the Blacklist?

12.06.2026

The global blacklist blocks messages to specific phone numbers across all clients on the platform. Any message sent to a number on this list is blocked, regardless of which client submitted it.

Go to Settings → Firewall → Black list.

In the input bar, enter the phone number you want to block and optionally add a comment. To add multiple numbers at once, use the Select file button to upload a file containing the numbers.

All phone numbers must be in international format (e.g. 4479111234567).

Click Add.

The number appears in the list immediately, and all future messages to it are blocked at the platform level.

Remove Numbers from the Blacklist

Go to Settings → Firewall → Black list.

Use the Phone number filter and Select the period at the top to find the entry you want to remove. Then either:

Check the box next to individual numbers and click Delete selected to remove only those entries.

Click Delete ALL to clear the entire blacklist at once.