FAQ

How to Create a Linked Account?

Related accounts let a large client work with multiple logins while sharing a single balance. Each linked account can have its own prices, routes, and SMPP settings, but draws from the same balance pool as the main account. This makes it easier...

How to Create a Database of Numbers?

Databases let you save and organize contact lists for SMS campaigns. Instead of entering phone numbers manually every time, you create a database once and reuse it across multiple campaigns. Step 1: Create a Database Go to SMS → Databases. Click the Create button:

How to Create a Content Replacement Rule?

Content replacement rules let you automatically modify the text of outgoing SMS messages before they're sent. You can use them to swap out specific words or phrases, remove unwanted content, or apply built-in transformations. All traffic from the client goes through these...

How to Create a Brand on the Platform?

Brands represent the company identity used on invoices you issue to clients. Each brand holds your contact details, invoice template, email signature, and logo. You can create multiple brands if you operate under different company names or billing entities. Go to Statistic →...

How to Create Traffic Filters?

Content filters let you automatically catch outgoing messages that contain specific words, phrases, or patterns. Any message that matches a filter is sent to the moderation queue instead of being delivered immediately – giving you or your manager a chance to review...

How to Create Templates for SMS Campaigns?

Templates let you save message texts and reuse them across different campaigns. This saves time when you regularly send similar messages — just pick a template and adjust it if needed. Go to SMS → Templates. Click the Create button: In...