How to Create Customizations for HLR Requests?

12.06.2026

The HLR (Home Location Register) requests let you check whether a phone number is active and which network it belongs to — before sending an SMS. To send HLR requests through Gatum, you need to set up three things: a dedicated route, a cost price for your aggregator, and a price for your client.

Before You Start

Make sure you have an aggregator that can accept and process HLR requests. Without a vendor on your side, the setup below won't work.

Step 1: Create an HLR Route

Go to Current Traffic → Routing → General Routes.

Click Create:

In the window that opens, fill in the standard route fields, and make sure to set Type to HLR:

Field

Description

Destination

The country or network for this route

Pools

The pool used to send HLR traffic

Type

Must be set to HLR

Priority

Route priority — lower number means higher priority

Sender (optional)

Restrict this route to a specific sender

Phone (optional)

Restrict this route to a specific phone number

Part Text (optional)

Restrict this route by message content

Ignore Case (optional)

Ignore case when matching sender or text

Sender type (optional)

Restrict to a specific sender type

Comments (optional)

Internal notes for this route

Click Create.

Step 2: Create a Cost Price for the Aggregator

Go to Current Traffic → Routing → Source Prices.

Click Create a price:

In the window that opens, fill in the standard price fields, and make sure to set SMS type to HLR:

Field

Description

Aggregator

The aggregator that will process HLR requests

Destination

The country or network this price applies to

Price

Cost per HLR request

SMS type

Must be set to HLR

Type (optional)

Aggregator type

Sender type (optional)

Restrict to a specific sender type

Billing (optional)

Billing method (e.g. by sent)

Traffic type (optional)

Traffic type for this price

Comments (optional)

Internal notes

Click Create a Cost price.

Step 3: Set a Price for the Client

Go to Profiles → Clients.

Click on the client's name.

In the Prices block, click Create:

In the window that opens, fill in the standard price fields, and make sure to set the SMS type to HLR:

Field

Description

SMS type

Must be set to HLR

Billing (optional)

Billing method (e.g. by sent)

Destination

The country or network this price applies to

Price

Price per HLR request charged to the client

Sell to Negative (optional)

Allow requests even if the client's balance is negative

Specific Routing (optional)

Use a specific route for this price

Features (optional)

Additional routing features

Click Create.

Once all three steps are complete, your clients will be able to send HLR requests through the platform.