FAQ

Zapier is an online automation tool that connects your favorite apps and services to automate workflows, enabling you to move information between them seamlessly. It supports over 3,000 apps, including popular ones like Gmail, Slack, and Salesforce. With Zapier, users...

Make.com allows you to connect Sempico Solutions SMS with CRM systems, forms, eCommerce platforms, spreadsheets, and other business tools. With automated scenarios, you can trigger SMS messages based on specific events without building a custom integration from scratch.

Customer.io is a comprehensive customer engagement platform designed to help businesses create, send, and optimize personalized messages across various channels. It enables companies to automate their communication strategies, ensuring timely and relevant interactions with their customers. Key...

When a message is held for review instead of being sent immediately, it means it was caught by one of the platform's moderation mechanisms. Understanding why this happens helps you manage traffic more effectively and configure moderation to match your workflow. Reason 1:...

Sender ID moderation lets you control which sender names your clients can use. When it's enabled, a client can't send SMS with a new sender until you approve it. This helps you keep traffic clean and avoid unexpected sender names going out. Go...

When there is not enough balance to send all messages in a campaign, the platform automatically moves the unsent SMS to the Waiting SMS queue instead of dropping them. Once you top up your balance, you can resend them manually. For example, if...