Personal routing lets you add extra filters to a route so it only applies to specific senders, phone numbers, or message content. This is useful when you need finer control over how traffic is distributed for a particular client.
Before You Start
Make sure you have already created at least one personal route for the client.
Configure Specific Settings
Go to Profiles → Clients.
Click on the client's name.

Open the Destinations tab.
Click Create in the Personal routing block.

In the window that opens:

Fill in the fields:
|
Field |
Description |
|
Destination |
The country or network this route applies to |
|
Pools |
The pool that distributes traffic between aggregators |
|
Type |
Message type for this route (e.g. SMS) |
|
Priority |
Order in which routes are used — lower number means higher priority |
|
Error for rerouting (optional) |
Error code that triggers automatic rerouting to the next pool |
|
Sender (optional) |
Restrict this route to a specific sender name. Enter one name per line if you have multiple |
|
Phone (optional) |
Restrict this route to a specific phone number. Enter one number per line if you have multiple |
|
Part Text (optional) |
Restrict this route by message content — the route will only apply if the SMS contains this word or phrase. Enter one value per line if you have multiple |
|
Ignore Case (optional) |
Ignore case when matching the sender or text |
|
Sender type (optional) |
Restrict this route to a specific sender type (e.g. Alphanumeric, Numeric) |
|
Comments (optional) |
Internal notes for this route |
Click Create.
|
ⓘ |
All filters work together — if you fill in several fields, the route will only apply when all conditions match at the same time. For these rules to take effect, the route must have a higher priority (lower number) than your general routes in the same direction. |
You'll be taken back to the routing list where the new route will appear. From there you can add more routes, edit existing ones, or delete them.