Each administrator account on the platform can be assigned one or more roles that define what they can see and do. You can also grant individual permissions on top of a role for more granular control. Before You Start The administrator account must already...

Sub-accounts let you give other people on your team access to the platform - with only the permissions they actually need. For example, you can let one person send bulk SMS but restrict access to analytics or finances. ⓘSub-accounts only control access to...

You can export your incoming SMS to a file and download it to your device. This is useful if you want to save a history of received messages or analyze them outside the platform. Step 1: Request the Export Go to Traffic → Incoming...

Exporting from SMS full data lets you save a filtered set of message records to a file you can download and share. The export runs in the background – once it's ready, it appears in Reporting Files for download. Go to Current traffic...

By default, clients can't create sub-accounts on their own. You can enable this for each client individually — for example, if it's part of a paid plan or available on request. Go to Profiles → Clients. In the Actions column, click the edit icon...

Products define the routing and pricing rules applied to a client's traffic. Assigning a product to a client activates the corresponding routes and prices for that account automatically. Before You Start At least one product must exist on the platform before you can assign...