Each administrator account on the platform can be assigned one or more roles that define what they can see and do. You can also grant individual permissions on top of a role for more granular control.
The administrator account must already exist before you can configure its permissions. See How to Create an Administrator if you haven't done this yet.
Go to Settings → Config → Permissions → Administrators.
Click the administrator's name to open their permissions page.
In the window that opens:
The page has two sections. Roles – preset access templates. Check one or more roles to grant the corresponding set of permissions at once.
|
Role |
Access level |
|
Super administrator |
Full access to all platform features. |
|
Administrator |
Full operational access, excluding super-admin-only settings. |
|
Administrator support service |
Access to client-facing support tools. |
|
Routing administrator |
Access to routing configuration. |
|
Administrator – finance |
Access to financial data and billing tools. |
|
Administrator – billing |
Access to invoice and billing management. |
|
Reseller |
Access to reseller-level features. |
|
Manager |
Access to client and traffic management. |
|
Reseller-manager |
Combined reseller and manager access. |
|
Supplier |
Access to supplier-related features. |
Separate permits – individual permissions that can be added on top of a role. Each permit can be expanded with the + button to see the specific actions it covers. Enable only the permits the administrator needs beyond their assigned role.
Click Update.
The permissions take effect immediately. To review the roles and access list currently assigned to all administrators at a glance, open the Permissions tab on the Administrators page.
