Personal routing lets you define specific routes for individual clients, separate from your global routing setup. This is useful when a particular client needs different aggregators, pools, or priorities for their traffic.
Go to Profiles → Clients.
Click on the client's name.

Open the Destinations tab.
Click Create in the Personal routing block.

In the window that opens:

Fill in the fields:
|
Field |
Description |
|
Destination |
The country or network this route applies to |
|
Pools |
The pool that distributes traffic between aggregators |
|
Type |
Message type for this route (e.g. SMS) |
|
Priority |
Order in which routes are used – lower number means higher priority |
|
Error for rerouting (optional) |
Error code that triggers automatic rerouting to the next pool |
|
Sender (optional) |
Restrict this route to a specific sender name |
|
Phone (optional) |
Restrict this route to a specific phone number |
|
Part Text (optional) |
Restrict this route by message content |
|
Ignore Case (optional) |
Ignore case when matching the sender or text |
|
Sender type (optional) |
Restrict this route to a specific sender type |
|
Comments (optional) |
Internal notes for this route |
|
ⓘ A route with priority 20 will be used before one with priority 100. |
Click Create.
You'll be taken back to the routing list where the new route will appear. From there, you can add more routes, edit existing ones, or delete them.