How to Set Up Personal Routing?

12.06.2026

Personal routing lets you define specific routes for individual clients, separate from your global routing setup. This is useful when a particular client needs different aggregators, pools, or priorities for their traffic.

Go to Profiles → Clients.

Click on the client's name.

Open the Destinations tab.

Click Create in the Personal routing block.

In the window that opens:

Fill in the fields:

Field

Description

Destination

The country or network this route applies to

Pools

The pool that distributes traffic between aggregators

Type

Message type for this route (e.g. SMS)

Priority

Order in which routes are used – lower number means higher priority

Error for rerouting (optional)

Error code that triggers automatic rerouting to the next pool

Sender (optional)

Restrict this route to a specific sender name

Phone (optional)

Restrict this route to a specific phone number

Part Text (optional)

Restrict this route by message content

Ignore Case (optional)

Ignore case when matching the sender or text

Sender type (optional)

Restrict this route to a specific sender type

Comments (optional)

Internal notes for this route

A route with priority 20 will be used before one with priority 100.

Click Create.

You'll be taken back to the routing list where the new route will appear. From there, you can add more routes, edit existing ones, or delete them.