Specific Settings for Personal Routing

12.06.2026

Personal routing lets you add extra filters to a route so it only applies to specific senders, phone numbers, or message content. This is useful when you need finer control over how traffic is distributed for a particular client.

Before You Start

Make sure you have already created at least one personal route for the client.

Configure Specific Settings

Go to Profiles → Clients.

Click on the client's name.

Open the Destinations tab.

Click Create in the Personal routing block.

In the window that opens:

Fill in the fields:

Field

Description

Destination

The country or network this route applies to

Pools

The pool that distributes traffic between aggregators

Type

Message type for this route (e.g. SMS)

Priority

Order in which routes are used — lower number means higher priority

Error for rerouting (optional)

Error code that triggers automatic rerouting to the next pool

Sender (optional)

Restrict this route to a specific sender name. Enter one name per line if you have multiple

Phone (optional)

Restrict this route to a specific phone number. Enter one number per line if you have multiple

Part Text (optional)

Restrict this route by message content — the route will only apply if the SMS contains this word or phrase. Enter one value per line if you have multiple

Ignore Case (optional)

Ignore case when matching the sender or text

Sender type (optional)

Restrict this route to a specific sender type (e.g. Alphanumeric, Numeric)

Comments (optional)

Internal notes for this route

Click Create.

All filters work together — if you fill in several fields, the route will only apply when all conditions match at the same time. For these rules to take effect, the route must have a higher priority (lower number) than your general routes in the same direction.

You'll be taken back to the routing list where the new route will appear. From there you can add more routes, edit existing ones, or delete them.