Sender replacement rules let you automatically swap out a sender name before the message reaches the recipient. When a client sends an SMS with a specific sender, the platform checks if a rule matches and replaces it with the name you've defined. This is useful for destinations where certain sender names are blocked or restricted.
Go to Profiles → Clients.
Click on the client's name.
Open the Replacement rules tab.
Click Create in the Sender replacement rules block:
In the window that opens:
Fill in the fields:
|
Field |
Description |
|
Destination |
The country or network this rule applies to |
|
Aggregator (optional) |
Apply this rule only when sending through a specific aggregator. Leave empty to apply to all aggregators |
|
Priority |
Order in which rules are checked — lower number means higher priority |
|
Sender |
The sender name to look for in outgoing messages |
|
Senders |
The name to replace it with. You can enter multiple names — one per line — and the platform will pick one at random for each message |
|
Ignore Case (optional) |
Match the sender name regardless of capitalisation |
Click Save.
The rule will apply to all matching outgoing messages from this client from that point on.
