How to Create Templates for SMS Campaigns?

12.06.2026

Templates let you save message texts and reuse them across different campaigns. This saves time when you regularly send similar messages — just pick a template and adjust it if needed.

Go to SMS → Templates.

Click the Create button:

In the window that opens:

Fill in the required fields:

Field

Description

Name

A clear name for the template so it's easy to find later. For example, "Autumn sales" or "Welcome message"

Message

The text of your template. Can include variables for personalization

If you want to personalize messages for each recipient, use Variables — click any variable button on the right to insert it into the message text.

During sending, each placeholder is automatically replaced with the actual value from the contact record.

Available variables include: Phone, First Name, Last Name, Middle Name, Date of Birth, Gender, and Note 1–10.

A personalized template might look like this:

Hello dear #first_name#, don't miss our seasonal sale — up to #note1# off!

For variables to work correctly, the contact base you use for sending must have the corresponding fields filled in.

Click Save.

The template will appear in the list on the SMS Templates page.