• Products

How to Grant Access to Suppliers?

Supplier accounts on the platform can be granted specific roles and individual permissions to control what information they can access. By default, a supplier account is assigned the Supplier role automatically, but you can extend their access if needed. Before You Start The supplier...

How to Grant Access to Administrators?

Each administrator account on the platform can be assigned one or more roles that define what they can see and do. You can also grant individual permissions on top of a role for more granular control. Before You Start The administrator account must already...

How to Give Team Members Separate Access to the Main Account?

Sub-accounts let you give other people on your team access to the platform - with only the permissions they actually need. For example, you can let one person send bulk SMS but restrict access to analytics or finances. ⓘSub-accounts only control access to...

How to Enable Sub-accounts for a Client?

By default, clients can't create sub-accounts on their own. You can enable this for each client individually — for example, if it's part of a paid plan or available on request. Go to Profiles → Clients. In the Actions column, click the edit icon...

How to Enable Products for Customers?

Products define the routing and pricing rules applied to a client's traffic. Assigning a product to a client activates the corresponding routes and prices for that account automatically. Before You Start At least one product must exist on the platform before you can assign...

How to Edit a Client Profile?

You can update any client's settings at any time – contact details, sending permissions, credit limits, and more. Go to Profiles → Clients. In the Actions column, click the edit icon next to the client. In the window that opens: