How to Block or Unblock an Aggregator?
Blocking an aggregator is a soft stop — your clients can still create messages, but they won't be sent out. Instead, they'll wait in the SMS queue until you unblock the aggregator. This is useful when you need to pause traffic to...
How to Block or Unblock a Client?
Blocking a client is a soft stop – they can still create messages, but nothing gets sent. Instead, their messages wait in the SMS queue until you unblock them. This is useful when you need to pause a client's traffic without losing...
How to Bill Clients?
The platform can generate and send invoices to clients automatically or on demand. Before you start, make sure a brand and an enterprise are created – they determine the invoice template and the billing entity shown on the document. See How to...
How to Assign a Manager to a Client?
Each client on the platform can have a manager assigned to them. The manager oversees the client's activity and is responsible for their account. A manager must be assigned before the client can send their own message text.
Go to Profiles → Clients.
In...
How to Add a Route to a Product?
Products in Gatum are presets that let you manage routing and pricing for multiple clients at once. Adding a route to a product means all clients on that product will automatically use it for sending traffic.
Go to Current Traffic → Products →...
How to Analyze Platform Activity and View Statistics?
General statistic gives you a complete picture of traffic across the platform – sent and delivered volumes, delivery rates, revenue, costs, and profit – all filterable by client, aggregator, destination, time period, and more. All data is updated in real time, so...