How to Give Team Members Separate Access to the Main Account?
Sub-accounts let you give other people on your team access to the platform - with only the permissions they actually need. For example, you can let one person send bulk SMS but restrict access to analytics or finances.
ⓘSub-accounts only control access to...
How to Export Incoming SMS to a File?
You can export your incoming SMS to a file and download it to your device. This is useful if you want to save a history of received messages or analyze them outside the platform.
Step 1: Request the Export
Go to Traffic → Incoming...
How to Create and Send SMS from the Client’s Web Panel?
The Gatum web panel lets you create and send SMS campaigns manually — without any API or SMPP connection. You can send messages immediately or schedule them for a specific time.
Before You Start
SMS sending via the web panel is only possible if...
How to Create a Database of Numbers?
Databases let you save and organize contact lists for SMS campaigns. Instead of entering phone numbers manually every time, you create a database once and reuse it across multiple campaigns.
Step 1: Create a Database
Go to SMS → Databases.
Click the Create button:
How to Create Templates for SMS Campaigns?
Templates let you save message texts and reuse them across different campaigns. This saves time when you regularly send similar messages — just pick a template and adjust it if needed.
Go to SMS → Templates.
Click the Create button:
In...
How to Configure Sending Reports to the Client via SMS Sent via the API Protocol?
When a client sends SMS via the API, the platform can automatically send a delivery report (DLR) to a webhook URL of their choice. This lets the client's system receive real-time status updates for every message sent.
Before You Start
The API access must...