GATUM
By Sempico Solutions

How to assign a manager to a specific client?

On the SMPP platform GATUM, it is possible to appoint manager for a client who will supervise his activity.

In order to appoint a manager for a client, you need:

  1. Go to Profiles -> Clients page.
  2. In the line of the client you need, click on the edit icon. You will be redirected to a page where you can make changes to the customer profile.
edit-clients-profile

3. In the Manager field, select one of the managers you created earlier.

assign-a-manager-to-the-client

4. Click on the green Save button. You will be redirected to the customer profile page.

save-assigned-manager

IMPORTANT! Only after you appoint a manager, the client will be able to send his own message text. Before that, there is no such possibility.

This is how easy it is to assign a manager for a client.

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