Gatum Release Notes 9.16.0 23.07.26

28.07.2026

Date: 23.07.2026
Version: 9.16.0

Summary
This release expands the new Client Cabinet with email campaign management,
multichannel databases, onboarding features, and clearer WhatsApp
authorization guidance. It also introduces the core interface of the new Admin
Platform and resolves issues affecting WhatsApp, SMS, email, databases,
reporting, and API permissions.


Client Cabinet (New)

New Features

Introduce onboarding tutorials

Change: Introduced a tutorial system in the new Client Cabinet.
Value: Helps users understand available features and complete common tasks faster.Change: Introduced additional security improvements.
Value: Provides safer and more reliable access to cabinet functionality.

Launch email campaigns page

Change: Added a dedicated Campaigns page for the email channel.
Value: Gives users a central place to create, review, and manage email campaigns.

Enable email campaign moderation

Change: Added a moderation flow for email campaigns. Campaigns submitted for review
remain on hold until they are approved or rejected by an administrator.
Value: Helps prevent unreviewed campaigns from being sent and improves control over
outgoing email content.

Unify databases across channels

Change: Introduced a shared database for SMS, WhatsApp, and email. Users can select
which channels can use each database, with the required contact fields adjusted accordingly.
Value: Allows the same contact database to be used across multiple communication channels
while maintaining valid recipient data.

Expand email template tools

Change: Added unsubscribe blocks, reusable default unsubscribe options, and a phone
variable to the email template editor. Template block display was also adjusted.
Value: Makes it easier to create reusable, personalized email templates that include the
required unsubscribe option.

Filter database records by email

Change: Added an email filter to the database list and database details pages alongside the
existing phone filter.
Value: Helps users find email-based records more quickly.

Improvements

Strengthen security

Change: Introduced additional security improvements.
Value: Provides safer and more reliable access to cabinet functionality.

Clarify email message statuses

Change: Updated the statuses displayed for email messages.
Value: Makes the current state of each email message easier to understand.

Improve email statistics

Change: Updated email statistics statuses and related calculations.
Value: Provides clearer and more useful information about email performance.

Simplify channel navigation

Change: Updated the Channels menu, connected the WhatsApp database section to the
shared database, and removed access to the Non-Template Messages page.
Value: Creates more consistent navigation and reduces access to outdated or duplicated
sections.

Clarify WhatsApp authorization requirements

Change: Added detailed instructions and a tooltip explaining the Meta business account and
WhatsApp Business profile requirements for authorization.
Value: Helps users prepare the required accounts before starting the WhatsApp connection
process.

Standardize database terminology

Change: Replaced channel-specific wording and validation messages.
Value: Makes database terminology clearer.

Bug Fixes

Restore template access for sub-accounts

Change: Corrected an issue that prevented sub-accounts from accessing WhatsApp templates
on the Compose page.
Value: Allows sub-account users to create messages using available templates.

Display email accounts for sub-accounts

Change: Corrected an issue where email accounts were not visible to sub-account users.
Value: Ensures authorized sub-accounts can access the email accounts available to them.

Resolve email template issues

Change: Corrected issues affecting the Email Templates page.
Value: Makes email template management more stable and predictable.

Show incoming WhatsApp media

Change: Corrected an issue where incoming WhatsApp media was not displayed in message
previews or conversations.
Value: Allows users to view the complete content of incoming WhatsApp messages.

Restore report downloads

Change: Corrected issues that prevented report files from downloading.
Value: Allows users to access and save generated reports successfully.

Correct copied database records

Change: Corrected issues affecting records copied between databases.
Value: Ensures copied contact data is transferred correctly.

Restore bulk deletion for incoming SMS

Change: Restored the Delete selected action for incoming SMS messages.
Value: Allows users to remove multiple selected messages without deleting them
individually.

Correct SMS provider names

Change: Corrected provider information displayed for prefixes in the SMS full data view.
Value: Ensures users see accurate provider details for SMS traffic.

Refresh non-template messages automatically

Change: Corrected an issue where the WhatsApp Non-Template Messages page did not
display new messages until it was manually refreshed.
Value: Ensures new incoming messages appear without additional user actions.

Admin Platform (Old)

New Features

Review email campaigns

Change: Added an email moderation page with campaign previews and actions to approve or
reject campaigns.
Value: Gives administrators a central place to review email content before it is sent.

Bug Fixes

Restore API permission controls

Change: Corrected the behavior of the Can Send via API and Can Send via RESTAPI
checkboxes.
Value: Ensures API sending permissions are applied according to the selected settings.

Admin Platform (New)

New Features

Introduce admin login

Change: Added the login page and authorization logic for the new Admin Platform.
Value: Provides secure access to the new administrative interface.

Build the authorized admin layout

Change: Added the main layout for authorized pages, including the page content block,
titles, breadcrumbs, header, and left-side navigation.
Value: Creates a consistent interface and reusable foundation for future admin pages.

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Last modified on Jul 28, 2026
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