Gatum Release Notes 9.16.0 23.07.26
Date: 23.07.2026
Version: 9.16.0
Summary
This release expands the new Client Cabinet with email campaign management,
multichannel databases, onboarding features, and clearer WhatsApp
authorization guidance. It also introduces the core interface of the new Admin
Platform and resolves issues affecting WhatsApp, SMS, email, databases,
reporting, and API permissions.
Client Cabinet (New)
New Features
Introduce onboarding tutorials
Change: Introduced a tutorial system in the new Client Cabinet.
Value: Helps users understand available features and complete common tasks faster.Change: Introduced additional security improvements.
Value: Provides safer and more reliable access to cabinet functionality.
Launch email campaigns page
Change: Added a dedicated Campaigns page for the email channel.
Value: Gives users a central place to create, review, and manage email campaigns.
Enable email campaign moderation
Change: Added a moderation flow for email campaigns. Campaigns submitted for review
remain on hold until they are approved or rejected by an administrator.
Value: Helps prevent unreviewed campaigns from being sent and improves control over
outgoing email content.
Unify databases across channels
Change: Introduced a shared database for SMS, WhatsApp, and email. Users can select
which channels can use each database, with the required contact fields adjusted accordingly.
Value: Allows the same contact database to be used across multiple communication channels
while maintaining valid recipient data.
Expand email template tools
Change: Added unsubscribe blocks, reusable default unsubscribe options, and a phone
variable to the email template editor. Template block display was also adjusted.
Value: Makes it easier to create reusable, personalized email templates that include the
required unsubscribe option.
Filter database records by email
Change: Added an email filter to the database list and database details pages alongside the
existing phone filter.
Value: Helps users find email-based records more quickly.
Improvements
Strengthen security
Change: Introduced additional security improvements.
Value: Provides safer and more reliable access to cabinet functionality.
Clarify email message statuses
Change: Updated the statuses displayed for email messages.
Value: Makes the current state of each email message easier to understand.
Improve email statistics
Change: Updated email statistics statuses and related calculations.
Value: Provides clearer and more useful information about email performance.
Simplify channel navigation
Change: Updated the Channels menu, connected the WhatsApp database section to the
shared database, and removed access to the Non-Template Messages page.
Value: Creates more consistent navigation and reduces access to outdated or duplicated
sections.
Clarify WhatsApp authorization requirements
Change: Added detailed instructions and a tooltip explaining the Meta business account and
WhatsApp Business profile requirements for authorization.
Value: Helps users prepare the required accounts before starting the WhatsApp connection
process.
Standardize database terminology
Change: Replaced channel-specific wording and validation messages.
Value: Makes database terminology clearer.
Bug Fixes
Restore template access for sub-accounts
Change: Corrected an issue that prevented sub-accounts from accessing WhatsApp templates
on the Compose page.
Value: Allows sub-account users to create messages using available templates.
Display email accounts for sub-accounts
Change: Corrected an issue where email accounts were not visible to sub-account users.
Value: Ensures authorized sub-accounts can access the email accounts available to them.
Resolve email template issues
Change: Corrected issues affecting the Email Templates page.
Value: Makes email template management more stable and predictable.
Show incoming WhatsApp media
Change: Corrected an issue where incoming WhatsApp media was not displayed in message
previews or conversations.
Value: Allows users to view the complete content of incoming WhatsApp messages.
Restore report downloads
Change: Corrected issues that prevented report files from downloading.
Value: Allows users to access and save generated reports successfully.
Correct copied database records
Change: Corrected issues affecting records copied between databases.
Value: Ensures copied contact data is transferred correctly.
Restore bulk deletion for incoming SMS
Change: Restored the Delete selected action for incoming SMS messages.
Value: Allows users to remove multiple selected messages without deleting them
individually.
Correct SMS provider names
Change: Corrected provider information displayed for prefixes in the SMS full data view.
Value: Ensures users see accurate provider details for SMS traffic.
Refresh non-template messages automatically
Change: Corrected an issue where the WhatsApp Non-Template Messages page did not
display new messages until it was manually refreshed.
Value: Ensures new incoming messages appear without additional user actions.
Admin Platform (Old)
New Features
Review email campaigns
Change: Added an email moderation page with campaign previews and actions to approve or
reject campaigns.
Value: Gives administrators a central place to review email content before it is sent.
Bug Fixes
Restore API permission controls
Change: Corrected the behavior of the Can Send via API and Can Send via RESTAPI
checkboxes.
Value: Ensures API sending permissions are applied according to the selected settings.
Admin Platform (New)
New Features
Introduce admin login
Change: Added the login page and authorization logic for the new Admin Platform.
Value: Provides secure access to the new administrative interface.
Build the authorized admin layout
Change: Added the main layout for authorized pages, including the page content block,
titles, breadcrumbs, header, and left-side navigation.
Value: Creates a consistent interface and reusable foundation for future admin pages.